Safe Usage Policy – For Customers

1. Account Security

1.1 Creating and Managing Accounts:
- Use an official email address for registration.
- Create a strong password (minimum of 8 characters).
- Enable two-factor authentication for additional protection.
- Regularly update your contact information.
1.2 Protecting Login Credentials:
- Do not share login details with any third party.
- Always log out after completing your transactions.
- Avoid saving login information on public devices.

2. Safe Use of Services

2.1 Before Using the Service:
- Ensure you are using the official service link.
- Verify that HTTPS is enabled in your browser.
- Regularly scan your device for malware.
2.2 While Using the Service:
- Do not leave your session unattended.
- Verify the accuracy of information before submission.
- Avoid using public Wi-Fi networks for critical transactions.

3. Information Protection

3.1 Sensitive Data:
- Ensure data is encrypted before transmission.
- Do not send confidential information through regular email.
- Delete temporary files after completing transactions.
3.2 Documents and Records: - Upload documents only in secure formats.
- Ensure information accuracy before submission.
- Keep backup copies of important documents.

4. Incident Reporting

4.1 When to Report:
- If you discover any suspicious activity.
- If you lose access to your account.
- If you notice any malfunction in the service.
4.2 How to Report: - Contact technical support: +920033339
- Email: support@t2.sa

5. Additional Security Tips

5.1 For Optimal Protection:
- Regularly update your browser.
- Use trusted security software.
- Avoid clicking on suspicious links.
- Do not download files from untrusted sources.

6. Updates and Changes

6.1 Policy Updates:
- The policy is updated periodically.
- Users will be notified of major changes.
6.2 Notifications: - Alerts about security updates.
- Notifications of scheduled maintenance.
- Warnings about potential security risks.
6.3 Support Services:
- لFor technical assistance or inquiries related to electronic services, please contact the support team through the official channels.